Frequently Asked Questions

Q: How do I join Beckwith Health Club?

A: You can now join Beckwith Health Club online by clicking here and completing the secure online joining process. If you prefer, please visit the club and we will walk you through the process on our tablet.

Q: Do you offer joint membership options?

A: With our one price membership of only £29.99, we do not offer joint membership options.

Q: Do I get a membership card when I sign up?

A: No. Once you have signed up, you will be invited to download our App. The App allows you to simply scan your virtual card each time you come into the club. The App will also allow you to book into a class, or join a class waiting list, online. You will be assigned a membership number which you can also use to check into the club if you don’t have a smartphone. When you come to the club for your first workout, be sure to come to the desk and collect your welcome pack from one of the team!

Q: Are all fitness classes free?
A: All fitness classes on our timetable are included within your membership.

Q: What is my initial payment for?
A: The initial payment includes a one-off administration fee of £10, plus the current month’s pro-rata membership fees before your direct debit begins.

Q: When will my direct debit be taken from my bank?
A: Depending on when you sign up, your direct debit will be taken on one of 4 dates: 1st, 8th, 15th, 25th day of each month, or the first working day afterwards should the day fall on a weekend or Bank Holiday.

Q: What happens if I cancel my direct debit?
If you wish to cancel your membership after the initial 7-day cooling-off period, we require 30 days notice in writing.
A: If you signed up via Harlands: you will need to contact them directly to action the 30 day notice period of cancellation of your direct debit.  Their details are on the confirmation email they sent you when you first joined.
If you signed up with GoCardless: Please send us an email directly to initiate the 30 day notice period to cancel your membership to
Please include your name, membership ID, address and date of birth, requesting a process of termination on your membership – we will confirm this back to you in writing within a few days by email.
Please note that we are unable to be held liable should you decide to post your termination by letter and it is not received by us. We would always recommend giving the membership department a call after the above 7 day period to ensure your request has been received and processed. Refund Policy: If you should choose to cancel your membership within the allotted 7 days, a refund of the initial payment will be made by GoCardless. The refund should take no longer than 10 working days. To apply for a refund please: email ​​ or contact us on Tel: 01423 522 177
Q: Do you have a Pay-As-You-Go membership?
A: Yes! If you are not ready to commit to a rolling membership, you can buy a One-month PAYG membership.
We also have Day Passes available for £8.